Hi everyone! Hope you're all good. Did anyone celebrate 4th July on Wednesday? I went partying with my boyfriend, we planned to go to an event that one of my acquaintances organised at the club Movida in central London (See the ad below). The event was a fashion show by a young Chinese designer, Pan tong, and then an after party. I was really looking forward to the fashion show but the night didn't happen for us. Why? Keep reading to find out...
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| Promotion Ad of the event |
At the front of the house there were; a few security guards and 2 clipboard girls- a blonde (Girl A) and a brunette (Girl B). It were these 2 girls that ruined our night. Anyways, doors opened at 10pm and the fashion show was to start at 10:30pm. In order to attend the event, you had to be on the guestlist. Normally, if you're on the guestlist you would have the priority to just walk through. We arrived about 10:15pm and surprisingly there was a long queue. I told one of the staffs that I'm on Vanessa's guestlist for the fashion show. They just pointed to the queue and told to us to wait like everyone else- those people were also on Vanessa's guestlist. I didn't understand why there was a long queue, the show was going to start in 15 minutes. Below are a few rude and pretentious incidents.
1. We waited in the queue for about 10mins and it hasn't even moved. I thought there were some delays with the show- my boyfriend works part-time in a club and he explained that they are just taking their time to let people in because it makes the club look busy.
My boyfriend went to the front to speak to one of the security guards to find out if they were admitting people. The security guard seemed frustrated and told my boyfriend to ask Girl A.
She walks over and looked at my boyfriend up and down and asked in a very rude tone.
'What's the problem and who are you?'
'I'm a customer asking a question.'
Then she walked off. - My boyfriend wasn't even being rude or causing trouble in the first place so this girl had no reason to be rude. Is that how you treat your customers. What customer service do you call that?
While we were in the queue, I've been watching the 2 clipboard girls. They seemed like they had a bad day, fed up and wasn't enjoying the job- they probably wasn't. Their attitude to everyone was appalling, no smile and no politeness. When they asked 'Who's next?', they sounded so frustrated and impatient.
2. After about 30 minutes of waiting (It was coming to 10:45pm, my boyfriend wasn't happy and I was thinking about the fashion show.) we were almost at the front. In front us, there were 3 Chinese girls. One of the girls showed her ID, next thing I heard was Girl B telling the her to step out of the queue. The girl was confused and asked what the problem was. They ignored her and just told her to step out. The girl got angry and refused to step out.
Girl A says, 'You are refusing to step out of the queue when we are telling you to step out.'
'I showed her my ID and she just told me to step out. What is the problem?'
'I do not want to dispute about this with you, you have to step out of the queue.'
Girl B then says, 'Can you step out because you are holding up the queue.'
Eventually she and her friends step out.- The next night, the organiser of the event told us that half of the people on the guestlist were turned away because they didn't have 'the look'. The Look? What look? I didn't see anyone dressed inappropriate, the girls in front were dressed lovely. How pretentious.
3. After the girls, were us next. Again none of the clipboard girls had a smile on their face, both looked miserable. Anyway, I said to Girl B,
'We are on Vanessa's guestlist'.
'How many of you are there?'
'2.'
'Only you can go in because there are too many guys inside.'
'So are you telling me to go inside by myself and my boyfriend will wait outside for me?'
'That's your choice. I don't want to dispute with you, can you step out because you're holding up the queue.'
We step out and Girl A had a smirk on her face and whispered something into Girl B's ear. It was definitely deliberate, because Girl B looked at us when Girl A whispered to her. Probably also due to earlier incident between her and my boyfriend, Girl A decides not to let us in. O.k., lets say I'm wrong about that but telling us there are too many guys inside, that is a lie. The queue was full of girls. IF there were REALLY too many guys inside, you could at least tell us in more well mannered way.
4. My boyfriend pulls Girl A to one side to speak to her, he explains that he asked them nicely if they were letting people in because if they weren't, we wasn't going to wait. I don't really remember the whole conversation. But I remember hearing my boyfriend calling her pretentious and then she goes 'most of the times I'm very good at judging people...you're not coming in.'
Then she goes and gets a security guard to intimidate us him. The security guard didn't intimidate us him, he was nice and polite. The funny thing was when my boyfriend explained that she was being rude, etc, he was making a joke out of her, 'she's a girl, just let her off. You know maybe it's her time of the month.' - Just because she's a girl or it's 'time-of-the-month' it doesn't mean she can be rude to customers for no reason.
Below is a picture of Girl A that my boyfriend took. LOL! He posted it on his Facebook and Twitter account complaining to Movida. When she realised he took a picture, she shouted, 'If you want a picture, you can just ask!'
A positive message for this girl- although you didn't let us in but my boyfriend and I felt that you did us a favour because we had a great night at Penthouse. I told some of my friends about what happened and a lot of them said that Movida is a snobbish club, the music isn't very good and the place isn't very nice either. Judging from those comments, don't think we would have enjoyed ourselves even if we got in. Thank you missy!
Finally, the organisers explained to us that the staff at Movida decided the guestlist was at full capacity when the club was still empty and organisers weren't allowed outside to talk to their guests. The organisers complained to management team but were ignored. A message to Movida- You are apparently London's multi-award winning night club and because of this reason people are hiring your club for their events. That also means they are bringing customers or possible repeat customers and money to you. Choosing to ignore the complaint doesn't create a good image for the club. Irresponsible. Just remember you are not the only VIP club in central London. It seems like you are known to be a pretentious club in central London.
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